Terms and Conditions and Release of Liability
UPDATED 7/28/2023
Cancellation/Refund Policies
Except as otherwise specified herein (see Monthly Classes, Payment Plans, Full Year Classes, and Pearl and OASIS Program Students, below) or in the policy for a specific class, camp, or drop-in, the following policies apply to all program enrollments:
Where referenced in this policy, the term “first enrolled day” shall be defined as the first day of scheduled program for which the student is enrolled, as specified on the enrollment confirmation received at the time of purchase. For monthly enrollments, this is the first class day of the first month for which the student is enrolled. For multi-week sessions, this is the first class day of the scheduled session. For drop-ins or single-day programs, the first enrolled day is the date of the scheduled drop-in or program. For prorated enrollments, the first enrolled day may differ from the first day of the scheduled program.
At any time up to 24 hours prior to the first enrolled day for a class, camp, or drop-in, enrolled students may transfer to another program where space is available or request a credit for a class or camp to be used for a future enrollment.
Fees paid for camps, classes, workshops, and drop-ins are fully refundable for 3 days after purchase. Cancellation requests made more than 3 days and not less than 30 days prior to the first enrolled day of a class, camp, workshop, event, or scheduled drop-in, will incur a 10% cancellation fee. This amount will be deducted from the total refund amount. Credit will be issued to the original form of payment. Cancellation requests made less than 30 days prior to the first enrolled day of a class, camp, workshop, or other program are non-refundable.
Withdrawals on or after the first enrolled day of a scheduled class, camp, or drop-in are non-refundable and no credit will be issued.
Membership fees, prepaid class packs, supply kits, video programs, and birthday party deposits and payments are non-refundable except where otherwise specified in the refund policy for the individual item. For all non-class purchases, if no policy is specified, fees are non-refundable.
Fees for classes and camps canceled due to low enrollment will be fully refunded to the original form of payment. Fees for classes canceled due to circumstances beyond our control (snow, natural disasters, COVID-19, etc.) are non-refundable and no credit will be issued. When feasible, make-up classes may be offered, or classes may be offered in an alternative format (online via Zoom, video/kits, etc.). These options will be offered at the sole discretion of Steamboat Studio LLC and are not guaranteed.
Monthly Classes
For ongoing classes that enroll on a monthly basis, notice of withdrawal must be made via email to info@steamboatstudio.com by the 15th day of the calendar month to avoid paying for the following month. If a withdrawal request is received after the 15th day of the month, the payment for the following month will be collected as scheduled and payments for subsequent months will be cancelled. Monthly payments are non-refundable regardless of whether a student attends class. (Please note that these policies do not apply to monthly payment plans for full year enrollments and camps. See Monthly Payments for Full Year Enrollments and Camps, below.)
Make-ups and Credits for Illness or Emergency
Students who must miss a class due to an illness or emergency are eligible for one make-up class per month, provided we receive notice at least 2 hours prior to the start of the scheduled class. Make-up will be provided as a single class drop-in pass which may be applied to another program at the same price point and must be used within 30 days of the missed class. Students may request a transfer to a different class with the same price point with no less than 2 hours notice prior to the start of the scheduled class. Absences with less than 2 hours notice, or classes missed without prior notice, are not eligible for make-up. Exceptions to this policy will be made on a case-by-case basis.
Full Year Classes
Standard 30 day notice is required for withdrawal from full year classes. Fees within 30 days of a withdrawal request are non-refundable regardless of whether a student attends class. Students will be withdrawn from all future sessions, and fees paid for sessions after the 30 day withdrawal period will be refunded less a 10% cancellation fee. Any additional amount owed will be charged to the credit card associated with the account unless other payment arrangements are made.
Payment Plans for Full Year Classes and Camps
Payment plans represent a commitment to pay the full amount over an extended period. Payment plans may not be canceled, and will continue to be collected regardless of whether the student attends class.
Payment plans may only be adjusted in accordance with the policies specified in Full Year Classes, above.
PEARL and OASIS Program Students
For homeschool families enrolled in STEAMboat Studio classes through the OASIS or PEARL programs, the responsibility for payment of class fees lies with the family, not with PEARL or OASIS. It is the family’s responsibility to meet all requirements to ensure eligibility for payment. If an OASIS or PEARL family is ineligible for any reason, including missed classes, poor communication with instructors, or incomplete/incorrect paperwork and this results in a delay of payment, the unpaid balance will be charged to the credit card associated with the account unless other payment arrangements are made.
OASIS and PEARL students who participate in early enrollment in May/June for the upcoming school year must submit all paperwork to their chosen program (OASIS or PEARL) in a timely manner in order to ensure prompt payment.
Purchase orders for PEARL students must be received by STEAMboat Studio before September 1st, or for mid-year enrollment, within 2 weeks of starting class.. Full year students must submit a purchase order for the entire year. If a purchase order is not received on time, STEAMboat Studio reserves the right to charge the full price of the first 30 days of class, and any subsequent unpaid classes, to the credit card associated with the account. Once payment is received from PEARL, the amount charged will be refunded less any credit card and processing fees.
Refund and withdrawal policies for full year students who utilize PEARL or OASIS funds are the same as for paid-in-full or payment plan registrations, and the obligation to pay remains with the family, not with PEARL or OASIS. If a family withdraws from PEARL or OASIS, or if funds are insufficient to cover the full balance owed, any remaining balance will be charged to the credit card associated with the account unless another payment arrangement is made.
Release of Liability
READ CAREFULLY – THIS AFFECTS YOUR LEGAL RIGHTS
In consideration of being permitted to participate in activities organized by Steamboat Studio LLC, of 23330 Maple Valley Black Diamond Rd SE, Suite D, Maple Valley, Washington, 98038 and/or use of the property, facilities and services of Steamboat Studio LLC, I agree on behalf of myself and, if applicable, on behalf of my minor child(ren), to the following:
1. AGREEMENT TO FOLLOW DIRECTIONS. I agree to observe and obey all rules and warnings and agree to follow all verbal and written instructions or directions given by Steamboat Studio LLC, and its employees, representatives, and agents: (a) while I and/or my minor child(ren) are using or are present upon the facilities of Steamboat Studio LLC; (b) while I and/or my minor child(ren) are participating in activities organized by Steamboat Studio LLC; and (c) regarding the care, use, preservation, dangers, and disposal of any tangible item(s) I and/or my minor child(ren) take with me and/or us. I agree, on my behalf and on behalf of my minor child(ren), not to engage in any act or action that could endanger the safety of myself or any other person at the Steamboat Studio LLC facility. Any failure by me and/or my minor child(ren) to observe and obey all the rules and warnings and to follow all verbal and written instructions or directions given by Steamboat Studio LLC and its employees, representatives, and agents will result in my and/or my minor child(ren) being asked to immediately leave the facilities. If I am asked to leave I agree to leave promptly and agree to take all my minor child(ren) with me.
2. PHOTO RELEASE. Unless otherwise notified in writing, I give permission to have photos, video, audio, and digital media taken of me and my minor child(ren) while participating in activities organized by Steamboat Studio LLC to be used for promotional purposes, including social media, without payment or other consideration. I hereby grant and assign to Steamboat Studio LLC and its successors and assigns the irrevocable, perpetual, world-wide, unrestricted right, permission and authority to use, re-use, copy, reproduce, publish, distribute, perform, display, commercially exploit, and prepare derivative works of any photos, video, audio, and digital media taken of me and my minor child(ren) during activities organized by Steamboat Studio LLC. I understand and agree that any photos, video, audio, and digital media taken of me by Steamboat Studio LLC will be owned and controlled by Steamboat Studio LLC and will be the intellectual property of Steamboat Studio LLC.
3. ASSUMPTION OF THE RISKS. I RECOGNIZE THAT THERE ARE CERTAIN INHERENT RISKS AND DANGERS ASSOCIATED WITH THE ACTIVITIES ORGANIZED BY STEAMBOAT STUDIO LLC AND WITH THE CARE, USE, PRESERVATION, AND DISPOSAL OF ANY TANGIBLE ITEM(S) I AND/OR MY MINOR CHILD(REN) TAKE WITH ME AND/OR US. I ASSUME FULL RESPONSIBILITY FOR ANY PERSONAL INJURY TO MYSELF AND MY MINOR CHILD(REN), WHETHER CAUSED BY THE FAULT OF MYSELF, MY MINOR CHILD(REN), STEAMBOAT STUDIO LLC OR ANY OTHER THIRD PARTY AND FURTHER RELEASE, DISCHARGE, AND AGREE NOT TO SUE STEAMBOAT STUDIO LLC FOR ANY INJURY, LOSS OR DAMAGE ARISING OUT OF OR INCIDENT TO: (A) MY OR MY CHILD(REN)’S USE OF OR PRESENCE UPON THE FACILITIES OF STEAMBOAT STUDIO LLC; (B) MY AND/OR MY MINOR CHILD(REN)’S PARTICIPATION IN ACTIVITIES ORGANIZED BY STEAMBOAT STUDIO LLC; AND (C) MY OR MY CHILD(REN)’S CARE, USE, PRESERVATION, AND DISPOSAL OF ANY TANGIBLE ITEM(S) I AND/OR MY MINOR CHILD(REN) TAKE WITH ME AND/OR US,.
4. MEDICAL AUTHORIZATION. In the event of an injury to my minor child(ren) during activities organized by Steamboat Studio LLC, I give my permission to Steamboat Studio LLC and to the employees, representatives and agents of Steamboat Studio LLC to arrange for all necessary medical treatment, for which I agree to be financially responsible. This temporary authority will begin as of the date I sign this Release of Liability and will remain in effect indefinitely or until terminated in writing. Steamboat Studio LLC shall have the following powers:
a.The power to seek appropriate medical treatment or attention on behalf of my minor child(ren) as may be required by the circumstances, including without limitation, that of a licensed medical physician and/or a hospital;
b. The power to authorize medical treatment or medical procedures in an emergency situation; and
c. The power to make appropriate decisions regarding clothing, bodily nourishment and shelter.
5. INDEMNIFICATION. I agree to indemnify, defend, and hold harmless Steamboat Studio LLC against all claims, demands, causes of action, damages, judgments, loss, or expense (including but not limited to court costs, expert witness fees, and reasonable attorneys’ fees) which may in any way arise from: (a) my and/or my minor child(ren)s use of or presence upon the facilities of Steamboat Studio LLC; (b) my and/or my minor child(ren)’s participation in activities organized by Steamboat Studio LLC; and (c) my or my child(ren)’s care, use preservation, and disposal of any tangible item(s) I and/or my minor child(ren) take with me and/or us. I agree to pay for all damages to the facilities of Steamboat Studio LLC caused by any negligent, reckless, or willful actions by me or my minor child(ren). I agree to indemnify and defend Steamboat Studio LLC against all personal injury claims made by any person as a result of any negligent, reckless, or willful actions by me or my minor child(ren) as a result of: (a) my and/or my minor child(ren)’s use of or presence upon the facilities of Steamboat Studio LLC; (b) my and/or my minor child(ren)’s participation in activities organized by Steamboat Studio LLC; and (c) my and/or my child(ren)’s care, use, preservation, and disposal of any tangible item(s) I and/or my minor child(ren) take with me and/or us.
6. SEVERABILITY. Any provision of this Release of Liability that is held to be unenforceable, illegal or invalid for any reason shall be reformed to reflect the true intent of the parties, or, insofar as it is severable from the other provisions, shall be deemed omitted if the omission of such provision reflects the true intent of the parties, and the remaining provisions shall continue in full force and effect.
7. DISPUTE RESOLUTION. I agree this Release of Liability shall be governed by the laws of the State of Washington. I agree to resolve any controversy or dispute arising out of or relating to this Release of Liability through friendly negotiation. If the matter is not resolved by negotiation, I agree to submit the matter to mediation in accordance with any statutory rules of mediation. If mediation is not successful in resolving the entire dispute or is unavailable, any outstanding issues will be submitted to binding arbitration and judgment may be entered upon it by any court having proper jurisdiction. The prevailing party in any dispute shall be entitled to reimbursement of their reasonable attorneys’ fees and costs from the non-prevailing party.
I consent to the participation of myself and/or my minor child(ren) in activities organized by Steamboat Studio LLC and agree on my own behalf and on behalf of all my minor child(ren) to the terms and conditions of this Release of Liability. By agreeing to this Release of Liability, I represent that I have legal authority over and custody of the minor child(ren) named on this Release of Liability. I agree and acknowledge that I am under no pressure or duress to sign this Release of Liability and that I have been given a reasonable opportunity to review it before signing. I further agree and acknowledge that I am free to have my own legal counsel review this Release of Liability if I so desire.
I HAVE READ THIS RELEASE OF LIABILITY CAREFULLY AND UNDERSTAND ITS TERMS AND CONDITIONS. I UNDERSTAND THAT BY SIGNING THIS RELEASE OF LIABILITY, I VOLUNTARILY SURRENDER CERTAIN LEGAL RIGHTS ON BEHALF OF MYSELF AND ON BEHALF OF MY MINOR CHILD(REN). I HEREBY INTEND FOR MY SIGNATURE TO SERVE AS CONFIRMATION OF MY COMPLETE AND UNCONDITIONAL ACCEPTANCE OF ALL THE RELEASE OF LIABILITY TERMS, CONDITIONS, AND PROVISIONS ON BEHALF OF MYSELF AND MY MINOR CHILD(REN).